Legal
Privacy Policy
Effective date: 1 January 2026
1. Who we are
BuddyAssistants is a managed virtual assistant services business based in Vijayawada, Andhra Pradesh, India. We provide virtual assistant services to individuals, entrepreneurs and growing businesses worldwide. This Privacy Policy explains how we collect, use and protect your information when you use our website or submit an enquiry.
2. Information we collect
When you submit an enquiry through our website, we collect the information you provide: your full name, email address, country, company name (optional), the service and package you are interested in, your estimated start date and your message. We also collect the date and time of your submission. We do not collect or store any payment details on this website.
3. How we use your information
We use your information solely to respond to your enquiry, understand your requirements, discuss potential services and manage our business relationship with you. With your consent (given via the enquiry form), we contact you regarding your enquiry by email. We do not sell, rent or trade your personal information to third parties.
4. How we protect your information
We follow responsible data-handling practices. Access to enquiry information is restricted to the people who need it to respond to you and manage our services. Our systems use industry-standard technical measures, and enquiry data is stored in a secured database. We are happy to sign a non-disclosure agreement before you share sensitive business information with us.
5. Data retention
We keep enquiry information for as long as needed to handle your enquiry and maintain our business records, after which it is deleted or anonymised. You may ask us to delete your information at any time (see below).
6. Your rights
Depending on where you live, you may have rights to access, correct, export or delete the personal information we hold about you, and to withdraw your consent to be contacted. To exercise any of these rights, email us at vishal@buddyassistants.com. We will respond within a reasonable timeframe.
7. Cookies and analytics
This website may use privacy-respecting analytics to understand how visitors use the site (pages visited, approximate region, device type). We do not use analytics to identify you personally, and we do not run advertising trackers.
8. International clients
We serve clients worldwide. By submitting an enquiry, you understand that your information will be processed in India, where our business is based, under the safeguards described in this policy.
9. Changes to this policy
We may update this Privacy Policy from time to time. The current version is always published on this page with its effective date. Continued use of the website after changes means you accept the updated policy.
10. Contact
Questions about this policy or your information? Email vishal@buddyassistants.com or use the enquiry form on our Contact page.