Legal
Terms and Conditions
Effective date: 1 January 2026
1. About these terms
These Terms and Conditions govern your use of the BuddyAssistants website and any services we provide. BuddyAssistants is a managed virtual assistant services business based in Vijayawada, Andhra Pradesh, India. By using this website or engaging our services, you agree to these terms.
2. Our services
We provide managed virtual assistant services across five service lines: Job Search Buddy, Order Processing Buddy, Social Media Management Buddy, Buddy Admin Support and Recruitment Buddy. Each service is offered in defined packages with the deliverables and pricing published on our Pricing page. The exact scope of any engagement is confirmed with you in writing before work begins.
3. Enquiries and engagement
Submitting an enquiry does not create a service contract. An engagement begins only when we have confirmed scope, package and payment terms with you directly. Payments are handled manually at this stage — we do not process online payments and never store payment details on this website.
4. No guaranteed outcomes
Job Search Buddy: we organise and manage your job search, but we do not guarantee interviews, job offers or employment. Applications are submitted only with your authorisation, and outcomes depend on employers and market conditions. Recruitment Buddy: we provide sourcing and coordination support, but we do not guarantee hiring, candidate acceptance or placement. Social Media Management Buddy: we do not promise follower growth or viral reach.
5. Client responsibilities
You agree to provide accurate information, timely access to the accounts, materials and approvals we need (for example, photographs and footage for social media, or order system access for order processing), and to review deliverables within agreed timeframes. You remain responsible for final decisions affecting your business, customers and job applications.
6. Monthly packages and hours
Monthly packages include the stated assistant hours or deliverables per month. Unused hours do not roll over unless we agree otherwise in writing. If you are close to using your allocation, we will let you know before additional charges could apply.
7. Confidentiality
We treat your business information as confidential and limit access to the people working on your account. We are happy to sign a non-disclosure agreement before you share sensitive material. You agree to keep our processes, templates and pricing structures confidential as well.
8. Acceptable use
You may not use our services for anything unlawful, deceptive, discriminatory or harmful, including misrepresenting your identity in job applications or sending spam. We may decline or end an engagement that breaches this clause.
9. Liability
We take care to deliver quality work, but to the maximum extent permitted by law, our liability for any claim arising from our services is limited to the fees you paid for the relevant package in the relevant period. We are not liable for indirect or consequential losses, lost profits, or outcomes controlled by third parties (such as employers, platforms or candidates).
10. Changes and contact
We may update these terms from time to time; the current version is always published here with its effective date. Questions? Email vishal@buddyassistants.com.